We’ll continue archiving and presenting clips from our interactions with innovators across the social sector. The first is taken from a Markets For Good Interview with Ryan Ansin, founder of EPHAS – Every Person Has A Story – at the Global Philanthropy Forum. Suzanne DiBianca, President of the Salesforce Foundation, follows with a case study glimpse of how listening to the people you serve can yield such strategic insight as to change the course of the intervention, to serve a newly discovered need that is a higher priority. What these two examples share is not only the value of listening to beneficiaries and gaining high quality input from them, but also the focus on mapping that input directly to the core mission.
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