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Marny Sumrall

Marny Sumrall is Executive Director of the YouthTruth Initiative, a national survey project of the The Center For Effective Philanthropy designed to gather comparative and actionable feedback from students about what is working and not working in their schools.

Posts by Marny Sumrall

Challenges in Design for Beneficiary Feedback

“Listening to the customer” is often taken as a businesses assumption. But, solid program design is what brings that assumption into a method for gaining actionable data. Before providing a few practical guidelines on design, however,¬†Marny Sumrall, Executive Director¬†of YouthTruth, starts with a less talked-about question: Are you emotionally prepared as an organization to hear […]

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